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Bruno Alcantara
已加入2024年10月02日
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最后活动2025年3月04日
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的最新活动 Bruno Alcantara
Bruno Alcantara 进行了评论，
Hi again!
Can we have an update on this? :)
It really damages our processes and it's creating a lot of extra manual effort in the company, also not having the data updated hurts our monitoring.
Unfortunately, Zendesk doesn't offer the same connections in Explore, so we need a solution ASAP.
查看评论 · 已于 2025年3月04日 发布 · Bruno Alcantara
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Bruno Alcantara 创建了一个帖子，
Please, add number fields to chat. It doesn't make a lot of sense to only accept text for input from customers……
We want to have just one place for ORDER NUMBER and we are being blocked to do so, this will make the work much easier since we don't have to ask for it again during the conversation.
Thanks!
已于 2025年2月13日 发布 · Bruno Alcantara
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Bruno Alcantara 进行了评论，
We can organize to share the token, how can I share it without being public?
Could you create a ticket per mail, requesting the token, please?
Question: don’t you capture WFM API endpoints in support Admin?
If so, the failures would be easily identifiable.
查看评论 · 已于 2025年2月04日 发布 · Bruno Alcantara
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Bruno Alcantara 进行了评论，
Of course, here are two exaples:
CPH:
500 Server Error: Internal Server Error for url: https://rebuy.zendesk.com/wfm/public/api/v1/reports/cacffeb4-ccf8-464c-b98a-7b1258ff1d48/data?startTime=1734480000&endTime=1734480000&page=1
AHT :
500 Server Error: Internal Server Error for url: https://rebuy.zendesk.com/wfm/public/api/v1/reports/c83bdec8-d679-4ffe-9cd2-4a5ef50bf173/data?startTime=1734480000&endTime=1734480000&page=1
查看评论 · 已于 2025年1月06日 发布 · Bruno Alcantara
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