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Rory Brown

已加入2024年4月24日

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最后活动2024年4月24日

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Rory Brown 创建了一个帖子，

帖子 Q&A - Tickets and email
Recurring Ticket generation on a frequency/schedule

Is there a way to generate a recurring ticket on a set scheduled and frequency? In HelpDesk - SolarWinds it is called Tasks. The auto-generation would automatically generate a new ticket each time. 

 


 

 

Here is an example:

 

I have eyewash stations that need to be serviced once a month. Is there a way in zendesk to create a ("Task") or a recurring ticket that autogenerates once month on the 1st Monday of the month. It has instructions included and a description, etc. and a place to put content like a how too video, etc. 

已于 2024年4月24日 编辑 · Rory Brown

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