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cha taesoo

已加入2024年5月22日

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最后活动2024年5月23日

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cha taesoo 进行了评论，

社区评论 Developer - Zendesk SDKs
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I checked the console log where there was a problem with the JWT token I made. 
1. “userId” should not be used.
2. The “scope” is missing.
I've checked the above two and it's currently being called normally. Thank you for your care.

查看评论 · 已于 2024年5月23日 发布 · cha taesoo

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cha taesoo 进行了评论，

社区评论 Developer - Zendesk SDKs
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thank you for reply Beatrice Schembri.

I made "external_id" a String with the hint you gave me, but it's still getting 401 errors. TT

查看评论 · 已于 2024年5月23日 发布 · cha taesoo

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cha taesoo 进行了评论，

社区评论 Developer - Zendesk SDKs
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Additionally, in the case of JWT, it will be delivered as follows.


And the part where the received JWT value is put in the SDK is as follows.

查看评论 · 已于 2024年5月22日 发布 · cha taesoo

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cha taesoo 创建了一个帖子，

帖子 Developer - Zendesk SDKs
401 Error in loginuser method when using SDK

After looking at the documents provided by Zendesk, we are making JWT on our server and delivering it to the app. If you deliver the JWT to Zendesk through the loginUser function within the SDK, you are currently getting 401 errors, so the work will not proceed.

I've been looking at the document for days now, but I couldn't figure out where it was wrong.
 

已于 2024年5月22日 发布 · cha taesoo

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