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Dana Harrison
已加入2024年6月07日
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最后活动2024年8月05日
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的最新活动 Dana Harrison
Dana Harrison 创建了一个帖子,
We are setting up Zendesk Talk as part of a Support suite. We'd like customers to be able to make appointments with us and may use the Setmore integration for this. This would allow customers to make appointments via website and chat, but not by phone…we'd like customers to have the option of calling to make an appointment (and have the call handled by auto-attendant, not a live person). My understanding is that Talk does not support this either.
I'm wondering if anyone has integrated with another service to add this feature??
已于 2024年8月05日 发布 · Dana Harrison
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I am working to understanding at what point ZenDesk Talk would not be sufficient and a third-party telephony service (e.g., Genesys, RingCentral) would be best. Is there any guidance available on this?
查看评论 · 已于 2024年6月07日 发布 · Dana Harrison
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