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Ricardo Ornelas Luna
已加入2025年2月06日
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最后活动2025年2月06日
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的最新活动 Ricardo Ornelas Luna
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评论Reporting for Talk
Hello Zendesk! Is there a way to know which calls are in queue? Knowing, for example the ticket details before that calls is picked up by somebody. With 22 groups, I am not able , at least practically to see which type of interactions are on queue. In order to make real time decisions, it would be extremely practical to drill into this data, click on it, and know the details of that calls in the queue. Thank you in advance
查看评论 · 已于 2025年2月06日 发布 · Ricardo Ornelas Luna
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