最近搜索
没有最近搜索

Peter Cimring
已加入2024年6月21日
·
最后活动2025年1月22日
关注
0
关注者
0
活动总数
16
投票
5
订阅
4
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Peter Cimring
Peter Cimring 创建了一个帖子,
Hi
How do I go about redirecting a given page to an ‘external’ website (not under Zendesk)?
Thanks!
Example:
https://help.mydomain.com/hc/en-us/articles/17311847510295 => https://developers.example.com/pixel/docs/add-a-pixel-using-custom-html
已于 2025年1月22日 编辑 · Peter Cimring
0
关注者
2
投票
1
Comment
Peter Cimring 进行了评论,
Hi
Can anyone advise how we could redirect a URL in Zendesk Guide to a page on an external site? (We have certain pages that now live elsewhere.)
We are looking to implement a 301 Redirect (not a JS-based flow).
Thanks!
查看评论 · 已于 2025年1月14日 编辑 · Peter Cimring
0
关注者
0
投票
0
评论
Peter Cimring 进行了评论,
Thanks, Shawna James
Yes - that's what I was looking for :)
But I don't see that option, presumably bc we are on the Professional Plan (and not the Enterprise Plan).
Out of curiosity, who can we contact to find out more about updating our plan?
查看评论 · 已于 2024年6月27日 编辑 · Peter Cimring
0
关注者
0
投票
0
评论
Peter Cimring 进行了评论,
Thanks for this clear and detailed post, Ryan
I just hit the same issue, and this thread was really helpful.
Manually editing the link to include just the URL fragment seems to work:
Naturally, Zendesk should take care of all this seamlessly. So - I hereby upvote this issue :)
Cheers
PS: Shawna - here are our use cases:
a) Avoid a completely unnecessary round trip to the server - with the accompanying delay and ‘friction’ to the user. This does not occur before publishing - no reason why it should occur afterward.
b) The page reload also causes any custom widgets on the page (e.g. an HTML dropdown list) to lose state. This had me scratching my head, until I came across this post.
查看评论 · 已于 2024年6月21日 编辑 · Peter Cimring
0
关注者
1
投票
0
评论