最近搜索


没有最近搜索

PR's Avatar

PR

已加入2024年7月02日

·

最后活动2024年8月02日

关注

0

关注者

0

活动总数

8

投票

1

订阅

3

活动概览

的最新活动 PR

PR 创建了一个帖子,

帖子 Developer - Zendesk APIs

Hello Zendesk Team,
 

We are planning to export the Zendesk default dataset into an external system to build custom reports. Is there any way to export the dataset via API?

I have gone through a few articles, such as this one, which only show manual export options. Can you please let me know if there are any API endpoints available for exporting datasets?

Thank you for your assistance.

已于 2024年7月08日 发布 · PR

0

关注者

0

投票

0

评论


PR 进行了评论,

评论Building reports

is the dataset are available to export through via API?. 

查看评论 · 已于 2024年7月08日 发布 · PR

0

关注者

0

投票

0

评论


PR 创建了一个帖子,

帖子 Developer - Zendesk APIs

 

Hello All,
 

We recently migrated our old Zendesk article system to the new Zendesk platform. During the migration, the article default language was set to “en-am,” whereas the default language in the old system was “en-us.” We now need to change all articles from “en-am” to “en-us.”
 

I have tried the following API methods, but have not been successful. Can anyone help me fix this issue?

Thanks!

https://developer.zendesk.com/api-reference/help_center/help-center-api/translations/#update-translation



https://developer.zendesk.com/api-reference/help_center/help-center-api/articles/#update-article-source-locale
import requests
from requests.auth import HTTPBasicAuth

url = "https://support.zendesk.com/api/v2/help_center/en-us/articles/25742539190801/en-us"
headers = {
    "Content-Type": "application/json",
}
email_address = 'email id'
password = 'password'
# Use basic authentication
auth = HTTPBasicAuth(email_address, password)

# Construct the data payload as JSON
data = {
   "article": {
       "locale": "en-us",  # Specify the locale you want to update
       # Add other fields you want to update in the article
   }
}

response = requests.request(
    "PUT",
    url,
   json = data,
    auth=auth,
    headers=headers
)

print(response.text)
 

已于 2024年7月04日 发布 · PR

0

关注者

1

投票

1

Comment


PR 创建了一个帖子,

帖子 Developer - Zendesk APIs

 

Hello All,

I'm new to Zendesk API service. Our internal Admin team has created a custom report based on the "Support - update history" dataset in Zendesk. Now, we are planning to create some internal reports based on this data. Hence, I need to pull the fields related to the "Support - update history" dataset into our DB using API calls.

Can someone help me out? How can I get all the fields from the dataset?

Thanks.

已于 2024年7月03日 编辑 · PR

0

关注者

2

投票

0

评论