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Fredrick Hildebrand
已加入2024年9月13日
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最后活动2024年9月13日
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的最新活动 Fredrick Hildebrand
Fredrick Hildebrand 创建了一个帖子，
帖子 Discussion - Tips and best practices from the community
We use a server-side rendered (SSR) Zendesk app to display data from a third-party system in Zendesk. We would also like to make this data available for the macros. So that the macro can use this data, we write the data in custom fields in Zendesk, from the self-developed app via the Zendesk API.
We are of the opinion that the data cannot be kept up to date with this solution.
We would therefore like to know if this approach is in line with Zendesk's best practices and if there are any recommended alternatives or additional optimisations to make our integration even more efficient.
已于 2024年9月13日 发布 · Fredrick Hildebrand
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