Furqan Hamid

For component 1, you'll need to set up an OAuth flow during installation. First, register a global OAuth client in Zendesk, then prompt the user to authorize the app, which will return an authorization code. Exchange this for a refresh token and store it securely for daily data migration. Zendesk's OAuth documentation should provide more details on this process. 

Zendesk is automatically modifying imported URLs. You need to check your import settings or manually update the links after import. Also, reviewing Zendesk’s API documentation for URL handling or reaching out to their support team could provide a solution.

It looks like the ticket list might not be interactive due to missing configurations or SDK limitations. Try ensuring that RequestUi.buildRequestList() is correctly initialized and that ZendeskSupportSDK is fully set up. Also, check if there are any specific permissions or settings in Zendesk that need to be enabled for interaction.

You can check if the API provides a sandbox or test environment that simulates rate limits. Alternatively, some APIs allow you to set custom headers to trigger specific errors. If those options aren't available, you could mock API responses in your testing framework to simulate a 429 error.