Report on guide users segments
Gepostet 12. Apr. 2021
Hello,
I'd be extremely interested in being able to report on user segments, as we are using these to determine if end-users are customers, partners or internal users.
Thanks!
18
14
Gepostet 12. Apr. 2021
Hello,
I'd be extremely interested in being able to report on user segments, as we are using these to determine if end-users are customers, partners or internal users.
Thanks!
18
14 Kommentare
Khajik Khajadourian
Hello,
This is a need for our company as well. We have an internal help center where we have user segments by role and by country. Our team needs to one able to report on what user segments are viewing certain articles more. Is there any plan to implement this into Explore? Is there a custom metric we can make for this?
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Ryan Boyer
Totally forgot to do that, Jaïs Pingouroux. Just upvoted it!
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Jaïs Pingouroux
Thanks Ryan Boyer for your comment. May I invite you to upvote this topic then?
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Ryan Boyer
I agree with Jaïs Pingouroux. We would also like to report on user segments as an attribute in both the Team Publishing and Knowledge Base datasets. With this information, we could do more granular reporting on articles based on which groups are managing them and which are viewing them.
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