We want to enable "Request a Callback" feature even when no agents are Online

3 Kommentare

  • Ethan Shapiro

    I am interested in a similar feature for our use of Zendesk. We would love to get this up and running as for regulatory reasons we can't have customers leave voicemails and we don't always have our agents on talk. 

  • Anastasia Kachanova

    +1 we are interested as well

  • Jen Cole

    This is exactly what we are trying to set up as well. Added my vote for this!


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