Zenpy - Port content from Sandbox to live environment
Gepostet 27. Aug. 2021
Hi,
I am using Zenpy in an effort to port data from my Sandbox to live environment. My goal is port over:
- Ticket Fields
- Ticket Forms
- Triggers
- Automations
When I attempt to create the TicketField, I get the following error:
zenpy.lib.exception.APIException: {"error": "RecordInvalid",
"description": "Record validation errors", "details": {"title": [{"description": "Title: cannot be blank", "error": "BlankValue"}]}}
Some code for what I am trying:
field = zenpy_box.ticket_fields(id='1900000103174')
created_field = zenpy_prd.ticket_fields.create(field)
When I print the serialised object, I get the below output:
{'id': 1900000103174, 'custom_field_options': [{'id':
1900000392114}, {'id': 1900000392134}, {'id': 1900000392154}, {'id':
1900000392174}, {'id': 1900000392194}]}
Based on that, I can see that the serialised object doesn't have any of the fields required.
This may be down to a lack of Python knowledge on my part, but I would appreciate if anyone could let me know if what I am trying to achieve is possible?
Best regards
Stephen
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