Feature Request: Ability to Customize the Callback Options Menu

Nicht geplant

2 Kommentare

  • Offizieller Kommentar
    Jenny Gillett
    Zendesk Product Manager

    Hi Annie and James, 


    Thank you for taking the time to provide us with your feedback regarding the Callback feature. I want to acknowledge you are correct we do have a gap with the feature today and it is something that we would like to fix. It is on our backlog but unfortunately, it has not been prioritised on our roadmap yet due to us working on higher priority items right now. If and when this changes I will let you know through this community post. 

    I think you for your patience. 



  • James Beniston

    Can only agree with this request.

    Our operation is spread across multiple European languages so we would need any menu message prompts to be available in each of the languages we are servicing.   


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