Unable to send Email addresses with accented characters

Beantwortet

7 Kommentare

  • john silva

    hello Brett Bowser,

    The lack of this feature is really preventing some of our users to access your service. Do you have any update please?

     

    Best regards

    1
  • Brett Bowser
    Zendesk Community Manager

    Hey Jacob,

    Accented characters in email addresses are not supported at this time and it doesn't look like this is on our roadmap currently. I'll leave this post in our Product Feedback topic so our Product Managers are aware of this need.

    Thanks for taking the time to share this with us!

    0
  • Sebastien Boulay

    Hey Brett,

    I am following up on this topic. Do you plan to support not only accented email addresses but internationalized domain names (IDN) and/or email address internationalization (EAI)?

    Thank you.

    0
  • Daniel Saldeitis

    Hey Brett Bowser,

    we also need this function very urgently.

    Is there already new information?

    Thank you.

    0
  • Andrea Reintinger

    We really need an update here Brett Bowser. Thank you!

    0
  • Chaimiao Wu

    Hi Brett Bowser

    I hope your team can fix this soon.

    0
  • Daniel Saldeitis

    Hi Brett Bowser  

    it is frustrating to have to explain to a customer that we cannot use his e-mail address because of an accented character like ö. When will the problem be solved?

    0

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