FEATURE REQUEST: Back reference to see which triggers reference a support address

3 Kommentare

  • DJ Jimenez

    Nathan Purcell if you have access to Rule Analysis (https://support.zendesk.com/hc/en-us/articles/4408889285530-Analyzing-your-business-rules) there's a section that lists where email addresses are used as "Received at" conditions within rules. You can view all the email addresses at once or an individual email address

    Rule analysis can be found at /admin/objects-rules/rules/rule-analysis (Admin Center > Objects and rules > Business rules > Rule analysis)

  • Nathan Purcell

    That's an incredibly helpful function that I didn't know existed! Thanks! 

  • Dave Dyson
    Thanks for sharing that, DJ!

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