Cannot remove description field on Jira Integration
I am currently working on an integration (Jira/Zendesk) for a client.
When you create a Jira issue using the integration, the "description" field is required and it cannot be removed.
My client uses other custom text-fields instead ('Scenario', 'Given', 'When', 'Then'), so it'd be redundant, if the description field were there.
As it is not a required field in Jira itself, it shouldn't be required on the integration.
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Hi Lucas,
Thanks for the feedback. I've captured this as a feature request for the integration and will let you know if we bring it onto the roadmap.
Thanks,
David
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We would also like to have the capability to unrequire the description field based upon what is required in Jira as we sometimes require descriptions, and sometimes do not! Good to know I'm not crazy, I've been going through various schemes and screens in Jira to figure out how to impact that in the integration, but looks like it's required in the integration on the ZD side!
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Hi,
Yea, this fix would greatly appreciated @... Any estimation when/if this will be fixed?
Best regards,
Sampo -
Hi @...,
Unfortunately no update on when this will be fixed. I've noted down your feedback and will provide an update when we bring this in for the integration.
Thanks,
David
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I need this fixed too. +1
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