Side conversation hides the main conversation

3 Kommentare

  • Sophie Anderson

    I would agree.  As well as side conversations covering the main ticket thread when they are opened, their display is cramped and it would be nice to be able to undock/expand them, or open them in separate tabs.

  • Ben Greeno
    Zendesk Luminary

    @... I'm not sure if this helps, but you can quickly minimize the Side Conversation window to view the main ticket conversation by clicking the minimize icon (see screenshot).

  • Yaniv Dayan

    Thanks, @...,

    This option was not there when I posted this question, but since it was added, I'm using the minimize option quite a lot :)


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