Allow Ticket Fields field type to be updated without creating a new field
It would be great to be able to adjust the field type after creating the field.
- I create a numeric value ticket field and later I'd like to change this field type to decimal.
- I create a multi-select ticket field and later I'd like to change this field type to a drop-down.
The current functionality requires you to deactivate the field and create a new one. However if you've used this field in conditional formatting, you must remove the condition altogether, create the new field, then go back to conditions and re-add the condition for the new field.
I understand this may not be possible for all field types like drop-down to credit card or multi-select to text but I think allowing the following would be beneficial.
- Drop down to multi-select
- Numeric to Decimal
- Text to Multi-line
Upvoted this. Definitely have more than one need for text to multi-line change.
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