Agent Workspace - Ticket Attachment Display

2 Kommentare

  • Sandy

    Hope this could be fixed soon!

  • Tawnya Cavanaugh

    Is there a way to add an attachment on the End User account page? I know we can add to a ticket, however would be really useful if it would be associated on the customer information. Each of our customers has an ID card, if they have multiple tickets it would be best to be attached to their User instead of each individual ticket.


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