Split a Ticket



Gepostet 03. Feb. 2022

When a customer responds to a ticket that is completely different topic, I would like to be able to split that off to a new ticket.  I would like it to be able to determine that it originated from another ticket, but then allow the topic to be addressed separately from the original.


15

11

0 Kommentare

Melden Sie sich an, um einen Kommentar zu hinterlassen.

Sie finden nicht, wonach Sie suchen?

Neuer Post