One of our agents is experiencing a glitch when trying to attach files to tickets in Chrome on Windows.
When the agent attempts to drag and drop a file they're unable to drop files into the below boxes. In addition, they're unable to exit the upload without refreshing their browser meaning that all ticket updates are lost. Attaching a file using the attach file button works as normal.
The agent has deleted all cached files Chrome in an attempt to resolve with no change.
I haven't been able to recreate this glitch on another system.
Any help would be much appreciated.
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