File Upload GlitchAbgeschlossen
One of our agents is experiencing a glitch when trying to attach files to tickets in Chrome on Windows.
When the agent attempts to drag and drop a file they're unable to drop files into the below boxes. In addition, they're unable to exit the upload without refreshing their browser meaning that all ticket updates are lost. Attaching a file using the attach file button works as normal.
The agent has deleted all cached files Chrome in an attempt to resolve with no change.
I haven't been able to recreate this glitch on another system.
Any help would be much appreciated.
Hello Ed Richards, apologies for the inconvenience. This issue should be fixed now. Please let us know if otherwise. Thanks!
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