Is there a way to locate all articles within a knowledge base that include hyperlinks?

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Liv Leung

Gepostet 17. Mai 2022

We are currently migrating between knowledge bases, which involves transferring all existing articles, images, and hyperlinks to the new platform. We are searching for a way to locate any article within our existing Zendesk platform that includes hyperlinks to other articles so we can easily re-connect them later on. Is there a way to do this?

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      Eric Nelson

      Hey Liv,
       
      This can be accomplished pretty easily by writing a small script to loop through your articles and find which ones have an <a> tag. I've written a small proof of concept script that your team can use as a starting point.
       
      Hope this helps,
       

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