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Restriction on Spreadsheet columns

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Johnny J

Gepostet 08. Juni 2022

Hi,

Spreadsheets are squashed up in Zendesk and the format looks strange when we copy and paste loads of tabs (more than 10 columns). We have also enabled Rich Content, but it won't change anything. 

We have also tried using the Tables app, but even this app doesn't allow us to add more than 10 columns.

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    Offiziell

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    Amisha Sharma

    Zendesk Product Manager

    Thanks, Johnny J. We are planning to release a fix for this issue shortly. We'll be updating here once released. Thanks for your patience.

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    Amisha Sharma

    Zendesk Product Manager

    Hello Johnny J - Thanks for reaching out! Can you provide us with a screenshot to help us understand the issue you're facing? 

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    Johnny J

    Hi Amisha,

    Yes, here is the screenshot, the formatting looks strange when we try to copy and paste from excel to Zendesk. 

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    Johnny J

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    Johnny J

    great, thanks Amisha Sharma

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