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How to prefill user details and avoid asking name and email from user when using messaging sdk on iOS?

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Shakti

Gepostet 13. Juni 2022

We are integrating iOS messaging sdk and would like to avoid asking user for details like name and email. Is there a way to prefill those details using some api exposed in the messaging sdk?

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    Erica Girges

    Zendesk Developer Advocacy

    Hi Shatki,
     
    Have you looked into Enabling Authenticated Visitors? Not only does it provide higher security but once the user is verified they won't receive the prompt asking for their name or email.
     
    Best,
     
    Erica

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