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Emails to CC trigger condition not working
Gepostet 17. Juni 2022
The "Emails to CC" trigger condition does not seem to detect any CC emails on tickets that have CC emails.
3
1
Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen
Gepostet 17. Juni 2022
The "Emails to CC" trigger condition does not seem to detect any CC emails on tickets that have CC emails.
3
1 Kommentar
Nicky
Yes, it's very hit and miss if it send out the CC if you add the CC in after which is very frustrating. It should send it out if it's pending or open or create a new button that is update/resend to the following people.
1