Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Add an undo and recall button to Agent Workspace

image avatar

Chaimiao Wu

Gepostet 01. Juli 2022

1. If there is an undo button, when agents edit the content of reply, they can press this button back to previous content.

2. If there is a recall option that after agents send replies, they can recall this message within a certain time and edit the content again, it would be very helpful!

 

4

4

4 Kommentare

Datum
    Neueste
      image avatar

      Maliha Bhola

      Agreed! This would be good

      0

      image avatar

      Tattie Petts

      It would be great to see this feature. Would love to have this apart of the ticket support system of Zendesk. Thanks!!

      0

      image avatar

      Martin Cubitt

      It would be great to have this as part of the standard product. Would be a great feature.

      0

      image avatar

      Marcin Miodek

      I was searching for something similar and randomly found this, maybe you can use it? 

      https://www.zendesk.com/marketplace/apps/support/195694/cancel-ticket-submit/

      0

      Anmelden, um einen Kommentar zu hinterlassen.

      Sie finden nicht, wonach Sie suchen?

      Neuer Post