Upload Multiple Files (Uploads API) and Add as Attachment to Ticket Comment (Tickets API)

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Benessa Dumol

Gepostet 12. Aug. 2022

Hello,

I am currently developing an app that has 2 fields, a file upload field that allows multiple files and a text area.

Here is the current status of the app:

  • I was able to create a private comment using the value inputted on the text area
  • I was able to get the token when I uploaded the files using the Upload API

The next goal is for all the files to be attached to the ticket. I am using this as my reference and on the examples, only 1 file is attached to the ticket comment.

Can someone confirm if it is possible to attach multiple files/images to 1 ticket comment? If yes, can someone point me in the right direction?

Thank you,
Benessa

 

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