We have enabled SSO/JWT in order to externally authenticate our Help Center users. And, our work-flow requires us to pass additional data via the JWT payload (eg. "user_fields" as documented by Zendesk). This is working OK... but...
How can we set the JWT Token to expire in a short time? (eg. 5 mins)
Without that, we'll not be able to update the custom data sent via "user_fields". These data are variable over the time.. that's why we need to invalidate the JWT token.
Of course, we can't ask users to manually logout each time they open a new ticket. We just need to resend a new JWT payload when they navigate from our Website to the Help Center.
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