Copy link to message in ticket
Feature Request Summary:
Messaging and chat support tickets often have a large number of comments in the ticket, and currently it is difficult to quickly view and reference any comment.
Currently, there is no URL link for each comment in Support tickets, but when comments are retrieved via the API, they are all assigned an ID internally.
If there is a way to copy and use this as a comment URL from within a ticket, it would improve convenience considerably.
As a concrete example, a screenshot of Slack's "Copy link" function is attached.
Thanks for providing feedback. We're tracking this request here as well: https://support.zendesk.com/hc/en-us/community/posts/4408868420250-Links-for-each-single-comment
We don't have an update on this yet, but it is on our radar. Thanks for engaging.
Thank you for your radar!
I hope you add the feature soon!
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