Can I add conditional contact form fields based on an API call?

2 Kommentare

  • Ahmed Zaid
    Community Moderator

    Hi Alicia Underhill,

    This does not sound feasible yet using the web widget. It is perhaps easier to do with guide request page where the template front end is easily configurable.

    It sounds like what you need is Sunshine Conversations where you can build, customise, and deploy your web widget using an sdk and integrate it with Zendesk.

  • Alicia Underhill

    Thank you for the response, Ahmed Zaid! I will look into the Sunshine option and let you know if I have further questions.


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