Chat widget blocking Macro dropdown on small screens (13" laptop for example)

2 Kommentare

  • Scott Allison
    Zendesk Product Manager

    Thanks for this feedback Victoria! I'm one the Product Managers here and I'd like to understand this better. Can you reply and include a screenshot? (Please blur out anything confidential).

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  • Victoria

    Scott Allison screenshots below.

    Also note that "closing" the chat feature makes the chat widget go away for a little while, but it always comes back even when I don't have an active request. Super annoying given the overlap with "things that matter" on Zendesk Support.

    It feels like this feature could live under the (?) or the profile section (top-right corner, also see screenshot) when there's no active requests or when the user closes [X] the chat window.

     

     

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