Add more than one requester ("To" field) to a ticket

2 Kommentare

  • Lou
    Community Moderator
    The Product Manager Whisperer - 2022

    DMKT

    I'm assuming you're referring to a B2B scenario. We deal exclusively in that. What we do is ask our users to set up a distribution email and then send to that. Everyone on their side that is on the distribution list will receive the notifications.

    0
  • Jason Oliver

    Agreed, would love to get some kind of auto-cc. Historically unlikely but one can dream

    0

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