Receiving a call while on another call

Nicht geplant

Gepostet 05. Jan. 2023

Hello,

Is there a way to see when a call comes in when you are on another call? And then put the current call on hold and answer the new call?

Thanks!

2 Kommentare

Datum

Neueste

Offiziell

Zendesk Product Manager

18. Jan. 2023

Hi Community,

Amie is correct (thanks!). Thank you for the interest in this feature but unfortunately this is not on our roadmap.

Thanks,

Sean

Offiziell

18. Jan. 2023

Hi Community,

Amie is correct (thanks!). Thank you for the interest in this feature but unfortunately this is not on our roadmap.

Thanks,

Sean

05. Jan. 2023

Hey Andrew,

The short answer here is No. This type of functionality is not currently available with Zendesk Talk.

Best,

Amie

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