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Web Widget Contact Form response customization

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Siiri Beda

Gepostet 16. Feb. 2023

Possibility to customize the Web Widget Contact Form texts.

For example, we have enabled the Web Widget classic in our site and we only have tickets. We would want to be able to customize the message when user has submitted the request from "Someone will get back to you soon" to "Someone will get back to you soon via email" to make it very clear that it´s email. 

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    Franca Meggiolaro

    Hello,

    I'm interested to customize this message too. The new message will be something like "You'll get immediate confirmation to the email address you've input that your message has been successfully received".

    As you can image, the big problem is that, if the customer input an incorrect email address in the guide form, he/she will never receive an answer, and that is not in line with the native message "Someone will get back to you soon".

    Many thanks in advance!

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