Allow updating existing ticket field values and tags without the need to first remove related form condition



Gepostet 19. Juli 2023

Hi all,

Would love the ability to update values and tags for options on existing ticket fields without the need to first remove any form conditions related to that ticket field. If they auto-updated without being removed first, then we don't need to worry about messing with our form while customers or end users could be attempting to utilize the form. Because of this behavior, I can't quickly make these updates, and have to wait until after hours to perform them since they're lengthier than expected. Thanks!


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