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Recording/ ticket opening for calls from Zendesk mobile app

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Servicio de Atención al Usuario

Gepostet 22. Jan. 2024

Hello,

Is the described function being worked on currently?

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    Sean Chuang

    Zendesk Product Manager

    Hello,

    Thank you for the recommendation. We love ideas and will put them on the backlog for future consideration (please make sure you use product feedback template). Per Shawna's message below, for the latest info on product features, please see our What’s New page. 

    Sean

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    Shawna James

    Community Product Feedback Specialist

    Hello there, thank you for taking the time to ask us your question. As per our Community Guidelines, we do not share information about roadmaps in this forum. If you are interested in learning more about the future of Zendesk products, please visit the  What’s New page which is updated on a monthly basis.
     
    If you have product feedback about a certain area, I would love to point you in the direction of our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. Thank you and let me know if you have any questions!

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