Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Breakdown of the bot metrics (Engaged with bot / Transferred to agent...)
      Hello, The Dashboard Zendesk Answer Bot can give the number of users who engaged with the bot within a specific timefrme...

      Gepostet 06. März 2025 · Adrian

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      End User: Detailed report
      Per Ticket#11543879 request, I am providing feedback on an end-user report that is not available. I need a report that p...

      Gepostet 25. Mai 2023 · Gwynne Alkazin

      3

      Follower

      4

      Stimmen

      1

      Kommentar

      Omnichannel Dataset Data Restrictions

      Quick overview of product feature request or feedback and note who is affected by this issue:

      I...

      Gepostet 22. Nov. 2024 · Elaine Foster-Jones

      5

      Follower

      10

      Stimmen

      4

      Kommentare

      Announcing enhanced Explore performance with a 37-month data retention limit
      Original article:

      Gepostet 08. Jan. 2025 · 小林正左子

      13

      Follower

      8

      Stimmen

      15

      Kommentare

      Explore Dashboard Beta Guide Data Set Not Available in Data Restrictions
      I want to migrate the various Guide dashboards we have in the current legacy dashboard builder to the new beta experienc...

      Gepostet 03. März 2025 · Stacy Win

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      [Improvement] Adjust functionality of All History setting in Explore dashboard time filter
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Gepostet 20. Mai 2024 · Sam

      4

      Follower

      2

      Stimmen

      3

      Kommentare

      Acceptance Rate on Agent Level for Messaging
      Feature Request: Agent-Level Acceptance Rate for Messaging Currently, the Acceptance Rate metric in Zen...

      Gepostet 21. Jan. 2025 · Jahn

      3

      Follower

      2

      Stimmen

      3

      Kommentare

      Exclude individual reports from Dashboard Data Restrictions
      We've tried to replicate our dashboards on the new Dashboard Builder, but we're coming up against one specific blocker t...

      Gepostet 27. Feb. 2025 · D.Fitz

      1

      Follower

      2

      Stimmen

      1

      Kommentar

      It is very easy to accidentally delete an entire dashboard in beta dashboard builder
      In the new beta dashboard builder, it is very easy to accidentally delete an entire dashboard because the button to dele...

      Gepostet 04. Okt. 2023 · Jordan Means

      3

      Follower

      3

      Stimmen

      2

      Kommentare

      Use "Assignee" as a dynamic metric filter
      Found this is a limitation while trying to compare Agent metrics against global team metrics. While it is doable hardcod...

      Gepostet 18. Apr. 2024 · Tiziano Di Rauso

      2

      Follower

      4

      Stimmen

      2

      Kommentare