Recent searches
No recent searches
End User: Detailed report
Posted May 25, 2023
Per Ticket#11543879 request, I am providing feedback on an end-user report that is not available. I need a report that provides a list of end-user names, all phone numbers, and email addresses. Currently, the report system only displays one phone number. Unfortunately, we have end-users that have multiple phone numbers and I need a way to display all details. The goal, at the moment, is to clean up end-user accounts that have multiple (and often) duplicate phone numbers.
4
1
1 comment
Michael Cardamone
Gwynne Alkazin's request makes sense.
I'll also add that we should be able to pull all the attributes related to an end-user. It would be useful to have a report that can pull a list of end-users for a specific organization to see which users have the “can view tickets from user's org” option enabled.
0