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Zendesk updates
Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
Announcements
- ★ Announcing Suggested Macros
- ★ Announcing an improvement for large data exports
- ★ Announcing legacy reporting upgrade to Explore
- ★ Announcing Flagging in Knowledge
- ★ Zendesk Community Weekly Digest - October 7, 2021
- ★ Removal of the Zendesk Social Messaging App
Release Notes
- Release Notes Through 2021-10-22
- Release Notes Through 2021-10-15
- Release Notes Through 2020-08-21
- Release Notes through 2020-09-11
- Release Notes through 2020-09-18
- Release Notes through 2020-10-23
Service notifications
- ★ Scheduled Maintenance - Pod 26 Database Upgrade - November 6 & December 4, 2021
- ★ Scheduled Maintenance - November 14, 2021 - Chat Security Maintenance
- ★ Scheduled Maintenance - November 8-11, 2021 - WhatsApp Business API Clients
- Service Incident - October 25th, 2021
- Service Incident - October 25th, 2021
- Service Incident - October 25, 2021 - support.zendesk.com widget unavailable
What's New in Zendesk
- ★ What's new in Zendesk: October 2021
- What's new in Zendesk: October 2020
- What's new in Zendesk: November 2020
- What's new in Zendesk: June 2021
- What's new in Zendesk: August 2021
- What's new in Zendesk: December 2020
Developer updates
- ★ Introducing Pagination Changes - Zendesk API
- New 'Flexible' Property in the Manifest File for Support Apps to Denote Responsiveness
- Ticket Comments API: Announcing new Ticket Redaction endpoints
- Support API: Announcing the Export Search Results endpoint
- Announcing the new Zendesk SDK for Unity
- Apps Support API: Announcing General Availability of Channel Awareness