End User: Detailed report

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Gwynne Alkazin

2023년 5월 25일에 게시됨

Per Ticket#11543879 request, I am providing feedback on an end-user report that is not available. I need a report that provides a list of end-user names, all phone numbers, and email addresses. Currently, the report system only displays one phone number. Unfortunately, we have end-users that have multiple phone numbers and I need a way to display all details. The goal, at the moment, is to clean up end-user accounts that have multiple (and often) duplicate phone numbers. 

 

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      Michael Cardamone

      Gwynne Alkazin's request makes sense.
      I'll also add that we should be able to pull all the attributes related to an end-user. It would be useful to have a report that can pull a list of end-users for a specific organization to see which users have the “can view tickets from user's org” option enabled. 

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