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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      How do I stop zendesk from automatically replacing URLs in Help Center API articles with zendesk URLs?
      To whom it may concern, I would like to check something about help center API articles in zendesk. I exported from sales...

      Gepostet 06. März 2025 · KAZUYUKI NITANAI

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      Revoke Token API not Working Properly.
      When revoking an Access Token using the ID of the Token, it gets revoked with no problem.
      DELETE /api/v2/oa...

      Gepostet 29. März 2023 · AppuSamy

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      Bulk Updating and adding a Tag in Macros
      Hello Zendesk Devs! I am looking to update all 17K of the macros we have in our instance and am looking for a good way t...

      Gepostet 25. Jan. 2023 · Gabriel Ortiz

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      Feature request: Add array of email errors to ticket schema or as a query parameter on email end point
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Gepostet 12. März 2025 · mfg

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      Applying Org Fields to Ticket Custom Fields (Only When Condition is Met)
      Hello, I currently use this code: { "ticket": { "custom_fields": [ { "id": field_ID, "value": "{...

      Gepostet 12. März 2025 · Faith S

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      403 Foridden when making API calls
      We have multiple integrations set up that hit the Zendesk API to search and create tickets. All of sudden one of our ser...

      Gepostet 07. März 2025 · Alex Gardell

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      Python script for creating/updating many users returning a 400 error when attempting to post
      Hello all, First time poster here and hoping someone can shed some light on my script here. I have a CSV file properly f...

      Gepostet 06. März 2025 · Stephen Yorke

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      excerpt for promoted_articles
      I am trying to get the excerpt for promoted_articles, but I get an error not possible to access `article` in `arti...

      Gepostet 23. Dez. 2024 · Alex | Plement

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      API to Retrieve Original Email To & CC Fields
      Hi Zendesk Community, I'm looking for an API or method to retrieve the original To and CC fiel...

      Gepostet 26. Feb. 2025 · Amit Chinchane

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      Redirect rules not taking effect (EAP)
      I've set redirect rules via the EAP API to redirect an archived article to a different article. Using the Search Redirec...

      Gepostet 18. Juni 2024 · Vicky Mills

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