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Redirect rules not taking effect (EAP)
Posted Jun 18, 2024
I've set redirect rules via the EAP API to redirect an archived article to a different article.
Using the Search Redirect Rules I can see the rule in place, e.g.
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However, the old article still 404s, rather than redirecting.
I've tried deleting the rule and setting it again but this has made no difference.
Please could you advise on what is happening here, and how to resolve this?
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3 comments
Tipene Hughes
Because the 'slug' part of the URL changes whenever the article title changes, you'll need to omit the slug so that the redirect works for older URLs where it may have been different. In this case, that'd mean creating a rule for “/hc/de/articles/360006191774”.
I've gone ahead passed this on as feedback to the product team working on the EAP.
If you have any questions at all, feel free to reach out.
Thanks!
Tipene
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Ahmed Zaid
I was going crazy over this until this post came to the rescue. Thanks Tipene Hughes
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Rohit Kotadiya
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