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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Custom views - No Public Reply in X hours
      Hello Support Team, We are in need of view for agents. We believe this would be helpful for many support teams. We need ...

      Gepostet 14. Juni 2022 · Farris Weinberg

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      Ability to set order of views (click and drag)
      Beantwortet

      Feature Request Summary:

      It would be useful to be able to click and drag the views to reorde...

      Gepostet 07. Juni 2022 · Natalie Anderson

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      New Admin Center - automatic redirect
      Dear Zendesk team, wouldn't it be possible to have an automatic re-direct into the new admin center when you click on th...

      Gepostet 31. März 2022 · Pat

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      Zendesk Admin - iPad Capability
      Did anyone else find the new interface update affect the way you can make changes to your system such as creating fields...

      Gepostet 26. Mai 2022 · Noelle Cheng

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      Possibilité de trier les tickets par Sujet
      Bonjour, Il semblerait qu'il ne soit plus possible de trier les tickets par Sujet. Pourquoi avoir retiré cette fonctionn...

      Gepostet 15. Juni 2022 · Nathan de Bankin'

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      Add new support language - Italian (Switzerland)
      Italian (Switzerland) is a supported language in Guide but it is not included as a selectable language in Account > L...

      Gepostet 26. Apr. 2022 · Stefano Nguma

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      "Your message has been sent. If a reply is needed, we will Contact you shortly. "
      Beantwortet
      APP after the email is successfully sent, the content in the dialog box is automatically displayed and cannot be changed

      Gepostet 07. Juni 2022 · wang wei

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      Add People view back to the Admin Center
      Can we bring back or add a People admin view? I used to be able to view both End Users and Staff Members in a single vie...

      Gepostet 02. März 2022 · Nick Wong

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      Feature Request: Allow navigation between form editor and form conditions

      Feature Request Summary:

      Currently, you can only view a form's conditions from the ⋮ button ...

      Gepostet 24. Mai 2022 · Collin C

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      Interação finalizada durante atendimento
      Caros, bom dia! Estamos com um caso que vem se repetindo que é a finalização da interação no whatsapp o BOT envia a mens...

      Gepostet 23. Mai 2022 · Eduardo Moraes

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