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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.


Hi all, We use the Humble Squid theme for our Help Center. Within our Help Center, we currently have it broken out into ...

Gepostet 10. Juli 2015 · Michael Hamilton

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In the Help Center, I want to add a link (and some other simple HTML) to the description field for just one category (fo...

Gepostet 10. Feb. 2015 · Permanently deleted user

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I have custom fields and forms and some fields don't appear on certain forms. However, when an end user goes to their ti...

Gepostet 06. Jan. 2015 · Administrator

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How can I remove a section or category from the help center?

Gepostet 06. Mai 2014 · DebbieCampbell

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I needed to move 40 articles from one section to another. (All sections use "manual" ordering, not date-based, nor alpha...

Gepostet 22. Dez. 2023 · Editor (Amber)

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Is there a feature that would notify a publisher when an article is new or has been changed - and is waiting to be publi...

Gepostet 07. Dez. 2023 · helen boyian

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Hi! In our articles for the Help Center, we use attachments when a client needs instructions or an example of how to fil...

Gepostet 01. Dez. 2023 · Evgeniy Litvin

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