@...

Sorry for the late reply. When I first tried this, I had the same problem, and it was due to an undiagnosed problem with my JS file. Zendesk didn't catch it.

When it wasn't working, I ran the JS through a code checker and it identified the problems. Check out this one: https://jslint.com/

Once the error was found and corrected, the code worked.

This is my code snippet, and it appears before the final });

  //starting custom code
 // HTML in section
    $(".page-header-description").html($(".page-header-description").text());
    $(".category-description").html($(".category-description").text());
    $(".section-description").html($(".section-description").text());