Zendesk From Home is a video series created by our Customer Success team to share best practices in an interactive, human, and bite-sized way. Click here to submit your idea for a topic we should cover next!
We can all tell a story of when we didn't have a great customer service interaction. How can you be sure that those stories aren't being spread about your company? Instead of sitting behind the desk, sit in front of it for a moment and see what your customers see. Would you be your own customer after interacting with your CX team?
This is a two part video series, view the whole series here.