Displaying an article or section in multiple sections or categories Follow

Comments

3 comments

  • Avatar
    Michael Dennis

    Thanks Rebecca for the tip, but...  Frankly that is convoluted and would be very hard to maintain.  

    What is really needed here is an additional feature that allows a single Article to be published into multiple Sections.  Consider our example.

    Our category/section/article hierarchy is:

    Categories:

    • Announcements 
    • Knowledgebase 
    • FAQ

    Each has the same sections based on our 7 products. Then relevant articles in each section. Most of the time an article fits cleanly into a single Section.

    We REALLY need for Articles to be able to be published in multiple Sections. We specifically do not want to have 2+ articles that are copy/pasted and then published into the various sections. For obvious reasons when they need to be updated.

    A secondary (nice to have) would be to enable a given section to show up in multiple categories.  For us typically KBAs and FAQ, though may also be Announcements too.

     

  • Avatar
    MiiiA Pty Ltd

    Thanks for the article/code Rebecca.

    I would second Michael's comment that it would be a great feature to be able to publish an article into multiple sections direct in the user interface.

    Is it possible to add this as a feature request if not already?

     

    Dan

  • Avatar
    Jessie Schutz

    Hey Dan!

    There is, in fact, a post about this in our Product Feedback forum. You can find it here: Allow articles to be posted to multiple sections.

    I encourage you to add your vote and detailed use case to the thread!

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