What is the Talk Partner Edition plan?
Talk Partner Edition is a API toolbox that allows third party telephony systems integration with Zendesk. It provides API endpoints that allow third party phone systems to run and work within Zendesk Support.
This plan enables telephony integrations to create Zendesk Support tickets for calls, voicemails and create users. More documentation about those endpoints can be found here: Talk API: Talk Partner Edition.
Talk Partner Edition can be used in combination with Talk or by itself. For more information about Talk Partner Edition and how it works, see Talk Partner Edition.
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