How do I manually set the language of my Web Widget or Chat-only widget?
By default, the widget language is set automatically based on the customer's browser, see more in this article: What language do my customers see the widget in on my website? If you would like to manually set the language of the widget instead, follow the directions below for the widget you have on your account.
If you use the Web Widget
To customize the Web Widget so that it always appears in a specific language regardless of your customer's browser language, use the setLocale command as in the example below.
zE('webWidget', 'setLocale', 'LANGUAGE_CODE');
If you have a Chat-only account
To set the language for chat-only account widgets, you will need to use custom code. See this guide in our developer portal for more information: Changing the widget language for chat-only accounts.
If you have a Legacy chat account
If you have Legacy chat and would like to est the widget language, see the article: (Legacy Chat) Setting the language of the Chat widget.