Does Zendesk Sell have an API?

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3 Comments

  • Chaos

    Hi, I need help with the Zendesk API I can't manipulate the leads that the API gives me because I can't analyze them separately.
    Can you provide me with an example where I can see the leads 1 by 1.

     

    api result:

    {'items': [{'data': {'id': 2062260526, 'owner_id': 3095000, 'first_name': 'Mark', 'last_name': 'Johnson', 'source_id': 2119555, 'unqualified_reason_id': None, 'created_at': '2021-06-02T16:31:56Z', 'updated_at': '2021-06-02T19:53:14Z', 'twitter': 'mjohnson', 'phone': '508-778-6516', 'mobile': '508-778-6516', 'facebook': 'http://mjohnson', 'email': 'mark@designservices.com', 'title': 'CEO', 'skype': 'mjohnson', 'linkedin': 'http://mjohnson', 'description': 'I know him via Tom', 'industry': None, 'fax': '+44-208-1234567', 'website': 'http://www.designservice.com', 'address': {'line1': '2726 Smith Street', 'city': 'Hyannis', 'postal_code': '02601', 'state': 'MA', 'country': 'US'}, 'status': 'New', 'creator_id': 3095000, 'organization_name': 'Design Services Company', 'tags': ['important'], 'custom_fields': {'Programa': 'Tec. en enfermería', 'Resultado Seguimiento': 'Evaluando la información', 'Periodo': '2021-1', 'Bachiller': 'Bachiller', 'Profesión': 'Working hard', 'Estado universidad': 'Registró nuevo', 'Seguimiento': 'Contacto', 'E0 - Orientación preliminar': 'Sí'}}, 'meta': {'version': 2, 'type': 'lead'}}, {'data': {'id': 2062264702, 'owner_id': 3095000, 'first_name': 'Mark', 'last_name': 'Johnson', 'source_id': 10, 'unqualified_reason_id': None, 'created_at': '2021-06-02T17:46:43Z', 'updated_at': '2021-06-02T17:46:43Z', 'twitter': 'mjohnson', 'phone': '508-778-6516', 'mobile': '508-778-6516', 'facebook': 'http://mjohnson', 'email': 'mark@designservices.com', 'title': 'CEO', 'skype': 'mjohnson', 'linkedin': 'http://mjohnson', 'description': 'I know him via Tom', 'industry': None, 'fax': '+44-208-1234567', 'website': 'http://www.designservice.com', 'address': {'line1': '2726 Smith Street', 'city': 'Hyannis', 'postal_code': '02601', 'state': 'MA', 'country': 'US'}, 'status': 'New', 'creator_id': 3095000, 'organization_name': 'Design Services Company', 'tags': ['important'], 'custom_fields': {}}, 'meta': {'version': 1, 'type': 'lead'}}], 'meta': {'type': 'collection', 'count': 2, 'links': {'self': 'https://api.getbase.com/v2/leads?page=1&per_page=25'}}}

     
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  • Gabriele Biella

    Hi, are there any methods in Sell API to read/manage "team structure" (user hierarchy)?

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  • Jim
    Zendesk Customer Care
    Hi Gabriele!

    I'm afraid this isn't something that we can customize or change via Sell API. You may see all the Sell API endpoints in this documentation: Zendesk Sale CRM API.


    Best,

    Customer Advocacy team
    Zendesk
    0

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